CAMEY LIU · CLIENT SERVICES

Shipping & Delivery

Thoughtfully prepared and carefully delivered. Discover how your CAMEY LIU creations make their journey from our atelier to you.

01 / DELIVERY OVERVIEW

Delivered With Care

CAMEY LIU offers complimentary delivery within Mainland China and international shipping to selected destinations worldwide.

Every order is prepared with attention to detail, ensuring your creation is carefully packaged for its journey.

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Complimentary Mainland China shipping
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US$35 International delivery
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US$500+ Complimentary international shipping
02 / SHIPPING RATES

Shipping Rates

Our shipping rates are designed to make international shopping straightforward.

Destination Service Rate
Mainland China Domestic Shipping Complimentary
Eligible International Destinations International Delivery US$35
International Orders US$500+ International Delivery Complimentary
Complimentary international shipping applies to eligible orders with a merchandise subtotal of US$500 or more, excluding duties and taxes. Shipping availability and final charges are confirmed at checkout.
03 / ORDER PROCESSING

Preparing Your Order

Each order is carefully reviewed, prepared and packaged before dispatch. Processing times may vary depending on product availability and order volume.

Orders placed during weekends or public holidays may require additional processing time.

Order processing time is separate from shipping transit time. Made-to-order and pre-order pieces may follow individual production schedules.
04 / TRACKING & DELIVERY

Your Order's Journey

Once your order has been dispatched, tracking information will be provided where available.

01

Order Confirmed

Your order is received and prepared for processing.

02

Dispatched

Your parcel is handed to our delivery partner.

03

Delivered

Your CAMEY LIU creation arrives at your address.

Transit times may vary by destination and may be affected by customs clearance, carrier operations or local holidays.

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05 / INTERNATIONAL ORDERS

Customs & Duties

International orders are shipped on a Delivered at Place (DAP) basis unless otherwise indicated at checkout.

Import duties, taxes and customs clearance fees are not included in our US$35 international shipping rate.

The recipient is responsible for any applicable import charges imposed by the destination country.

We recommend reviewing your local customs regulations before placing an order. Complimentary shipping does not include import duties or taxes.
06 / SPECIAL CREATIONS

Pre-Orders & Atelier

Selected CAMEY LIU pieces are available through pre-order, made-to-order or bespoke services.

These creations may require additional production time. Estimated dispatch dates will be communicated individually.

For Atelier commissions, personalized delivery arrangements can be discussed with our team.

Contact Our Atelier
07 / FREQUENTLY ASKED QUESTIONS

Questions & Answers

Do you ship internationally?
Yes. We deliver to selected international destinations. Available countries and regions are shown at checkout.
How much is international shipping?
International delivery is US$35 for eligible destinations. Orders of US$500 or more qualify for complimentary international shipping.
Is shipping free within Mainland China?
Yes. We offer complimentary shipping within Mainland China.
Are duties and taxes included?
No. International orders are shipped on a DAP basis unless otherwise stated. Applicable import duties and taxes are the recipient's responsibility.
How can I track my order?
Tracking information is provided after dispatch where supported by the carrier. You may also contact our team with your order number.
Can I change my delivery address?
Please contact us as soon as possible. Address changes may not be possible once an order has been dispatched.
Do Atelier pieces have different delivery times?
Yes. Bespoke and made-to-order creations may require additional production time. Our team will advise you on the relevant schedule.
CAMEY LIU · CLIENT SERVICES

How May We Assist You?

For assistance with shipping, international delivery or an individual order, our team would be delighted to help.

Contact Our Team cameyliu@cameyliu.com